Management

milengo 2G GPM

milengo assigns a Global Project Manager (GPM) to each project with the objective of building a collaborative relationship that combines specialized industry knowledge with our advanced localization skills. The GPM is not only a vital link between milengo and the client’s internal staff, but also between the specific country office and the global milengo teams.

The GPM assigned to the project is responsible for learning the client’s localization process, communication structures and linguistic and testing requirements. The GPM's 5+ year experience in IT localization allows him or her to design dynamic multilingual project plans and make effective use of milengo resources and competencies.

milengo 2G LPM

The Local Project Managers (LPMs) in each of milengo’s worldwide offices are vital for ensuring a successful project outcome. Assigned and trained to assist the GPM, each LPM shares their insight into the client’s processes and conveys any potential improvements discovered in their respective locale for future projects. Each milengo LPM is well versed in the milengo Project Workflow Handbook, which defines the rules and guidelines that should be followed in terms of relevant project requirements and quality assurance procedures.

The following diagram illustrates the collaborative communication structure that milengo strives to build with its clients.